F.A.Q.

If you have further questions please email info@samuelphillip.com or contact us here.

Shipping & Returns

How Long Does An Order Take To Arrive?

After you place an order, it typically takes three to five business days for us to prepare and send out your purchase. Your order will be shipped priority overnight with full insurance coverage. Once dispatched, the arrival time for your item is usually within two business days. Please note, unforeseen delays beyond our control may occasionally occur, affecting delivery times. We will require ‘Direct Signature’ under the label meaning only someone from that address can sign for the package. In any event, a sales representative will call you to establish the safest, most secure measures.

How To Return My Items?

You can initiate a no hassle return within 7 days of receiving your item, provided it remains in its original condition. To start a return, simply click contact us here, and someone from our team will guide you through our easy return process.

Which Payment Methods Do You Accept?

Samuel Phillip & Co accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay, Shop Pay

Please note that your billing address must match the address on your credit card statement.

How Can I Track My Order?

Once your order is dispatched, we will provide you with a tracking number allowing you to monitor the delivery status of your purchase directly.

Jewelry & Care

Can my jewelry be resized?

Certainly! We accommodate resizing requests for items that can be modified. Keep in mind, some items due to their material and age can not be altered. For more details and to obtain a quote, please contact us here. Any Purchase over $1,000 will include free sizing.

How should I care for my jewelry

Regular inspection and maintenance of your fine jewelry is crucial. We recommend having a professional jeweler check and clean your pieces every six months. For at-home care, a jewelry cloth can be used to gently remove dirt and tarnish. Although ultrasonic cleaners are widely used for many modern jewelry items, they are not suitable for cleaning antique pieces.

Feel free to reach out if you have any more questions or need further assistance!

Is the authenticity of your items guaranteed?

Absolutely. We pride ourselves on offering only genuine, tested, and guaranteed products. The guarantee also includes how the item is described to you. We back everything.

What is estate jewelry?

Estate jewelry refers to pieces that have been previously owned. It often includes vintage and antique items, offering a glimpse into the past through beautifully crafted designs.

Can you explain the different jewelry periods?

Jewelry design and craftsmanship have evolved significantly over the centuries, with each era bringing its own unique style, materials, and techniques. Understanding these periods can greatly enhance one’s appreciation of jewelry and its historical context.

  • Georgian Era (1714-1837): The Georgian period is known for its handcrafted, intricate designs often inspired by nature, including flowers, leaves, and birds. Jewelry from this era was made predominantly from 18k gold and silver, and commonly used gemstones like diamonds, garnets, and pearls. Georgian jewelry is rare, as pieces were often dismantled and remade to suit the changing tastes of subsequent periods.
  • Victorian Era (1837-1901): The Victorian period is divided into three stages: Early (Romantic), Middle (Grand), and Late (Aesthetic). The Romantic phase emphasized nature-inspired themes similar to Georgian motifs but with a focus on sentimentality, featuring lockets and brooches. The Grand period coincided with Queen Victoria’s mourning of Prince Albert, bringing darker, heavier jewelry and the introduction of jet and black onyx. The Aesthetic period saw a return to lighter, more whimsical designs with an emphasis on craftsmanship.
  • Edwardian Era (1901-1915): Marked by elegance and sophistication, Edwardian jewelry featured delicate designs made from platinum and diamonds, often accented with pearls. Lace-like patterns, garlands, and bow motifs were prevalent, reflecting the opulence of the time. The use of platinum allowed for more intricate and durable settings that were not possible with gold.
  • Art Nouveau (1890-1910): Art Nouveau jewelry marked a departure from the traditional styles of previous eras, focusing on free-flowing lines, natural forms, with an abundance of figural designs that often depicted women, flowers, and animals in an intricate, stylized manner. Materials such as glass, enamel, and semi-precious stones were used alongside traditional gemstones, creating pieces that were as much art as they were adornment, showcasing the era's penchant for blending beauty with the natural world in a harmonious and expressive way.
  • Art Deco (1920s-1930s): The Art Deco period was characterized by bold, geometric designs and a departure from the soft curves of Art Nouveau. Influenced by industrial progress and archaeological discoveries of the time, it featured symmetrical patterns and exotic motifs from Ancient Egypt, Asia, and the Americas. Platinum, diamonds, and colorful gemstones like rubies, sapphires, and emeralds were commonly used.
  • Retro (1935-1950): The Retro era reflected the glamor and escapism of Hollywood’s golden age. Jewelry was large, colorful, and dramatic, often featuring oversized semi-precious stones, gold, and motifs that included bows, ribbons, and sunbursts. This period also saw the rise of cocktail rings and chunky bracelets.
  • Modernist (1950s-Present): The Modernist movement broke away from traditional forms, emphasizing creativity and artistic expression. Jewelry designers experimented with new materials and techniques, producing abstract and minimalist pieces. This era is marked by its diversity, with contemporary jewelry designers continuing to push boundaries and explore new concepts.

Each era is distinguished by its use of materials, design motifs, and the craftsmanship techniques that were influenced by the social, political, and economic contexts of the time. Collectively, these periods reflect the evolution of jewelry from purely decorative items to expressions of personal style and modern art.

Appointments & Selling

Can I receive expert advice or consultation?

Yes, we offer personalized consultations tailored to your specific needs. Browse our in person and virtual meetings here where we can address all your questions and concerns. We can’t wait to meet you!

Is there a physical store I can visit?

We offer in person showings for those in the Tri-State area, private appointments only to view our collection.

Where do you source your jewelry from?

We curate our collection along with seasoned professionals who travel to all ends of the world to find rare and unique items.

How can I sell jewelry to you?

We're always excited to discover new pieces. Please complete our online form here, and someone will reach out to discuss!